Delivery and Returns

If your order exceeds the value of £500.00 Nett, delivery is free of charge.

Orders under £500.00 Nett will incur the applicable delivery charge plus VAT, unless otherwise agreed in writing. Currently this is £35.00 +VAT

We will deliver your order using the most appropriate method, depending on the size of order and / or the nature of the product ordered. Typically this would be by pallet via our delivery partner Palletways but we also use couriers.

Any palletised orders will be booked in by Palletways to ensure the delivery date is agreeable.

For delivery charges outside the UK Mainland please contact us.

Please note our delivery charges are reviewed periodically.

Returns

If you wish to return goods for any reason, except for damage or manufacture fault, you must notify us in writing giving the reason. All products must be returned in the original packaging, and you are responsible for all shipping costs.

We are not responsible for any damage or loss suffered when returning goods to us.

Goods returned, which have been merchandised or are not in a re-saleable condition, will not be refunded